For our team
Employee resources for ETS workers.
If you are on the ETS Workforce Solutions payroll, you are part of our team. Use the forms on this page to report an unsafe condition or file a harassment complaint. Someone on our team reviews every report within one business day.
Anything else, call your recruiter
Pay, schedules, time off, all of it.
The form
The two reporting forms.
Use these forms for unsafe conditions and harassment complaints. Both go to a member of the ETS team, who reviews every report within one business day.
Unsafe conditions report
Report any unsafe condition at a job site, including hazards, missing PPE, broken equipment, or anything that puts you or anyone else at risk. Report it even if you are not sure.
Download the formHarassment complaint form
Confidentially report harassment, discrimination or retaliation. We investigate every report and follow up with you directly.
Download the formWhere to send it when it is filled in.
Email it to reception@etsjobs.com, drop it at any ETS office, fax it to (518) 536-9056, or mail it to Human Resources, 186 US Oval, Plattsburgh NY 12903. The harassment form needs your signature, so it cannot be submitted online.
What you can use
What this page is for.
Two reporting forms, and one phone number for everything else.
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Unsafe conditions report
Use this form for any unsafe condition at a job site, including hazards, missing PPE, broken equipment, or anything that puts you or anyone else at risk. Report it even if you are not sure.
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Harassment complaint form
Confidentially report harassment or discrimination. We investigate every report and follow up with you directly.
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Your recruiter, for everything else
For pay questions, schedule changes, time off or a problem with a supervisor, call your recruiter first. They are the fastest route to an answer.
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Weekly pay and benefits
You get weekly direct deposit, on-demand earned wages, health insurance and 401(k) eligibility while you are on assignment.
How it works
What happens after you submit.
The process has four steps, and a member of our team handles each one.
Submit the form
Fill in the relevant form on this page. You can put as much or as little detail as you are comfortable with.
A person reviews it
A member of the ETS team reads it within one business day. Harassment complaints go directly to HR.
We investigate
We look into it with the client site where relevant, and we do it without naming you unless you have said we can.
We get back to you
We contact you by phone or email to tell you what we found and what happens next.
What we commit to
What we commit to, in writing.
These are our commitments, so you know what to expect and can hold us to them.
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Reviewed within one business day
Someone on the ETS team reads every report within one business day and follows up with you personally.
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You hear back directly
A member of our team contacts you directly by phone or email.
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Every report is investigated
We investigate every report, including the ones that turn out to be a misunderstanding. Looking into all of them is how we catch the serious ones.
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Retaliation is not tolerated
Reporting something in good faith will never affect your assignment or your standing with us. If you ever feel it has, call the office and ask for HR.
Questions
Employee questions, answered.
The questions our team asks most. Call (518) 562-4673 for anything else.
Who sees my report?
Unsafe conditions reports go to the ETS team responsible for that site. Harassment complaints go to Human Resources. In both cases, someone at ETS reads it before the client does.
How quickly will someone respond?
A member of our team reviews every report within one business day, and you will hear back from us by phone or email.
Can I report something anonymously?
You can leave out identifying detail, though it does limit what we can investigate. If you want to talk it through first, call the office and ask for HR before you file anything.
What if the problem is my supervisor at the client site?
Report it to us. You are our employee, and working it out with the client is our job.
Who do I call about pay or scheduling?
Call your recruiter. They are the fastest route to an answer on pay, schedules, time off and anything else day to day. Call (518) 562-4673 or the Vermont office at (802) 540-1070.
What if I am hurt on the job?
Tell your supervisor on site and call your recruiter the same day. You are covered by ETS workers compensation and we will walk you through what happens next.
Something wrong on your job site?
Report it. It costs you nothing, it will not affect your assignment, and someone on our team reads it within one business day.